Terms of service

Welcome to Cartlix (cartlixshop.store). Throughout the site, the terms "we", "us", and "our" refer to Cartlix. By visiting our store, browsing, or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before using our website.

1. General Conditions

• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province/state of residence.

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, services, or website content without express written permission from us.

2. Products and Pricing

• Prices for our products are subject to change without notice.

• We make every effort to display the colors, images, and details of our products as accurately as possible. However, we cannot guarantee that your device's display will be completely accurate.

• We reserve the right to limit the sales or quantities of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

3. Orders and Cash on Delivery (COD)

• When you place an order on Cartlix, you agree to provide current, complete, and accurate purchase and account information (including full address and active phone/WhatsApp number).

• Order Verification: We reserve the right to confirm orders via phone call or WhatsApp before dispatching. Unconfirmed orders may be canceled.

• Refusal of Delivery: Refusing to accept a Cash on Delivery parcel at the doorstep without a valid reason damages our operations. Repeated order rejections may lead to blacklisting your address/number from future orders.

4. Shipping and Delivery

• Delivery times are estimates and may vary depending on courier services, weather conditions, or local delays.

• Once a package is handed over to our delivery partners, tracking details will be provided via SMS or WhatsApp where applicable.

5. Returns, Refunds, and Exchanges

• All returns, replacements, and refunds are governed strictly by our Return and Refund Policy.

• A clear Unboxing Video is mandatory for claiming damaged or incorrect products within 24–48 hours of delivery via WhatsApp or Email.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email, WhatsApp, or phone number provided at the time the order was made.

7. Third-Party Links & Tools

Certain content or services available via our website may include materials from third parties (such as payment gateways, logistics partners, or external links). We are not responsible for examining or evaluating the content or accuracy of third-party websites.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

9. Contact Information

Questions about the Terms of Service or any customer support inquiries should be sent to us at:

• WhatsApp : +92 334 3331885

• Email: cartlixshop@gmail.com

• Website: cartlixshop.store